Privacy Policy

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.


We build a range of services that help people interact and explore their communities in daily activities. Our services include: Unathi apps, sites, and devices, like Unathi Pay, Unathi Market, and Unathi Utilities Products that are integrated into third-party apps and sites, like ads.You can use our services in a variety of ways to manage your privacy. For example, you can sign up for a Unathi Account if you want to buy goods and services. And you can use many Unathi services when you’re signed out or without creating an account at all, like browsing on Unathi. And across our services, you can adjust your privacy settings to control what we collect and how your information is used. To help explain things as clearly as possible, we’ve added examples, explanatory videos, and definitions for key terms. And if you have any questions about this Privacy Policy, you can contact us.


Information


We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online. The information Unathi collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

When you’re not signed in to a Unathi Account, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This helps us do things like maintain your language preferences across browsing sessions.

When you’re signed in, we also collect information that we store with your Unathi Account, which we treat as personal information.


Things you create or provide to us:


When you create a Unathi Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to a Unathi Account, you might choose to provide us with information — like an email address to receive updates about our services.We also collect the content you create, upload, or receive from others when using our services. This includes things like emails you write and receive, photos and videos you save.


Information we collect as you use our services


Your apps, browsers & devices

We collect information about the apps, browsers, and devices you use to access Unathi services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.

The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

We collect this information when a Unathi service on your device contacts our servers — for example, when you install an app from the Play Store or when a service checks for automatic updates. If you’re using an Android device with Unathi apps, your device periodically contacts Unathi servers to provide information about your device and connection to our services. This information includes things like your device type, carrier name, crash reports, and which apps you've installed.


Your activity

We collect information about your activity in our services, which we use to do things like recommend a product you might like. The activity information we collect may include:


  • Terms you search for
  • Views and interactions with content and ads
  • Voice and audio information when you use audio features
  • Purchase activity
  • People with whom you communicate or share content
  • Activity on third-party sites and apps that use our services

If you use our services to make and receive payments or send and receive money, we may collect transaction log information like your phone number, sending-party number, receiving-party number, forwarding numbers, time and date of transactions and messages, duration of payment, routing information, and types of transactions.

You can visit your Unathi Account to find and manage activity information that’s saved in your account.


Your location information

We collect information about your location when you use our services, which helps us offer features like hyper localised shopping experiences. Your location can be determined with varying degrees of accuracy by:


  • GPS
  • IP address
  • Sensor data from your device
  • Information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices

The types of location data we collect depend in part on your device and account settings. For example, you can turn your Android device’s location on or off using the device’s settings app. You can also turn on Location History if you want to create a private map of where you go with your signed-in devices.


Data


We use the information we collect from all our services for the following purposes:


Provide our services

We use your information to deliver our services, like processing the terms you search for in order to return results or helping you share content by suggesting recipients from your contacts. Maintain & improve our services


Maintain & improve our services

We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which search terms are most frequently misspelled helps us improve spell-check features used across our services.


Develop new services

We use the information we collect in existing services to help us develop new ones.


Provide personalized services, including content and ads

We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized product search. For example, Security Checkup provides security tips adapted to how you use Unathi products. We may also show you personalized ads based on your interests.


  • We don’t show you personalized ads based on sensitive categories, such as race, religion, sexual orientation, or health.
  • We don’t share information that personally identifies you with advertisers, such as your name or email, unless you ask us to.

Measure performance

We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. And we also use data about the ads you interact with to help advertisers understand the performance of their ad campaigns. We use a variety of tools to do this, including Unathi Analytics. When you visit sites that use Unathi Analytics, Unathi and a Unathi Analytics customer may link information about your activity from that site with activity from other sites that use our ad services.


Communicate with you

We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an attempt to sign in to your Unathi Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact Unathi, we’ll keep a record of your request in order to help solve any issues you might be facing.


Protect Unathi, our users, and the public

We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Unathi, our users, or the public.

We use different technologies to process your information for these purposes. We use automated systems that analyze your content to provide you with things like customized search results, personalized ads, or other features tailored to how you use our services. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve Unathi’s services and the ads delivered by Unathi. If other users already have your email address or other information that identifies you, we may show them your publicly visible Unathi Account information, such as your name and photo. This helps people identify an funds coming from you. We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.


Sharing


When you share your information

Many of our services let you share information with other people, and you have control over how you share. For example, you can share balance amount or donated amount on social media publicly or privately. Remember, when you share information publicly, your content may become accessible through search engines.

When you’re signed in and interact with some Unathi services, like leaving comments on nonprofit pages or reviewing a product, your name and photo may appear next to your activity. We may also display this information in ads.


When Unathi shares your information

We do not share your personal information with companies, organizations, or individuals outside of Unathi except in the following cases:


  • With your consent We’ll share personal information outside of Unathi when we have your consent. For example, if you use Unathi to make a purchase from a merchant, we’ll get your permission before sharing your shipping details with the merchant. We’ll ask for your explicit consent to share any sensitive personal information.
  • With domain administrators If you’re a student or work for an organization that uses Unathi services, your domain administrator and resellers who manage your account will have access to your Unathi Account. They may be able to:
    • Access and retain information stored in your account, like your email
    • View statistics regarding your account, like how many apps you install
    • Change your account password
    • Suspend or terminate your account access
    • Receive your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request
    • Restrict your ability to delete or edit your information or your privacy settings

For external processing

We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer support.


For legal reasons

We will share personal information outside of Unathi if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:


  • Meet any applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report
  • Enforce applicable Terms of Service, including investigation of potential violations
  • Detect, prevent, or otherwise address fraud, security, or technical issues
  • Protect against harm to the rights, property or safety of Unathi, our users, or the public as required or permitted by law

We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services.

If Unathi is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.


Security


We build security into our services to protect your information

All Unathi products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.

We work hard to protect you and Unathi from unauthorized access, alteration, disclosure, or destruction of information we hold, including:


  • We use encryption to keep your data private while in transit
  • We offer a range of security features, like Safe Browsing, Security Checkup, and 2 Step Verification to help you protect your account
  • We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems
  • We restrict access to personal information to Unathi employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations

Deleting


To delete your information, you can:


  • Delete your content from specific Unathi services
  • Search for and then delete specific items from your account using My Details
  • Delete specific Unathi products, including your information associated with those products
  • Delete your entire Unathi Account

Retaining


We retain the data we collect for different periods of time depending on what it is, how we use it, and how you configure your settings:


  • Some data you can delete whenever you like, such as the content you create or upload. You can also delete activity information saved in your account, or choose to have it deleted automatically after a set period of time
  • Other data is deleted or anonymized automatically after a set period of time, such as advertising data in server logs
  • We keep some data until you delete your Unathi Account, such as information about how often you use our services
  • personal, which means it doesn’t extend to anyone else
  • And some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping

When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.


Compliance


We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.


Data transfers

We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data, such as the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.


About this policy


When this policy applies

This Privacy Policy applies to all of the services offered by Unathi (2020) LTD and its affiliates, including Unath Market, Unathi Pay, and services offered on third-party sites, such as advertising and payments services. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

This Privacy Policy doesn’t apply to:

  • The information practices of other companies and organizations that advertise our services
  • Services offered by other companies or individuals, including products or sites that may include Unathi services, be displayed to you in search results, or be linked from our services

Changes to this policy


We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).