We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, the people who matter most to you online. The information Unathi collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.
When you’re not signed in to a Unathi Account, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This helps us do things like maintain your language preferences across browsing sessions.
When you’re signed in, we also collect information that we store with your Unathi Account, which we treat as personal information.
When you create a Unathi Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to a Unathi Account, you might choose to provide us with information — like an email address to receive updates about our services.We also collect the content you create, upload, or receive from others when using our services. This includes things like emails you write and receive, photos and videos you save.
We collect information about the apps, browsers, and devices you use to access Unathi services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.
The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.
We collect this information when a Unathi service on your device contacts our servers — for example, when you install an app from the Play Store or when a service checks for automatic updates. If you’re using an Android device with Unathi apps, your device periodically contacts Unathi servers to provide information about your device and connection to our services. This information includes things like your device type, carrier name, crash reports, and which apps you've installed.
We collect information about your activity in our services, which we use to do things like recommend a product you might like. The activity information we collect may include:
If you use our services to make and receive payments or send and receive money, we may collect transaction log information like your phone number, sending-party number, receiving-party number, forwarding numbers, time and date of transactions and messages, duration of payment, routing information, and types of transactions.
You can visit your Unathi Account to find and manage activity information that’s saved in your account.
We collect information about your location when you use our services, which helps us offer features like hyper localised shopping experiences. Your location can be determined with varying degrees of accuracy by:
The types of location data we collect depend in part on your device and account settings. For example, you can turn your Android device’s location on or off using the device’s settings app. You can also turn on Location History if you want to create a private map of where you go with your signed-in devices.
We use the information we collect from all our services for the following purposes:
We use your information to deliver our services, like processing the terms you search for in order to return results or helping you share content by suggesting recipients from your contacts. Maintain & improve our services
We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services — for example, understanding which search terms are most frequently misspelled helps us improve spell-check features used across our services.
We use the information we collect in existing services to help us develop new ones.
We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized product search. For example, Security Checkup provides security tips adapted to how you use Unathi products. We may also show you personalized ads based on your interests.
We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your visits to our sites to do things like optimize product design. And we also use data about the ads you interact with to help advertisers understand the performance of their ad campaigns. We use a variety of tools to do this, including Unathi Analytics. When you visit sites that use Unathi Analytics, Unathi and a Unathi Analytics customer may link information about your activity from that site with activity from other sites that use our ad services.
We use information we collect, like your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, like an attempt to sign in to your Unathi Account from an unusual location. Or we may let you know about upcoming changes or improvements to our services. And if you contact Unathi, we’ll keep a record of your request in order to help solve any issues you might be facing.
We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm Unathi, our users, or the public.
Many of our services let you share information with other people, and you have control over how you share. For example, you can share balance amount or donated amount on social media publicly or privately. Remember, when you share information publicly, your content may become accessible through search engines.
When you’re signed in and interact with some Unathi services, like leaving comments on nonprofit pages or reviewing a product, your name and photo may appear next to your activity. We may also display this information in ads.
We do not share your personal information with companies, organizations, or individuals outside of Unathi except in the following cases:
We will share personal information outside of Unathi if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:
We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the
general use of our services.
All Unathi products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from
ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.
We work hard to protect you and Unathi from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
To delete your information, you can:
We retain the data we collect for different periods of time depending on what it is, how we use it, and how you configure your settings:
When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.
We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data, such as the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.
When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.